Contact Us

Have you been made an offer to UNSW and have questions about accepting/deferring your offer, enrolment, ID cards, IT set up or orientation?

If so, fill out the form below and our team will be in touch within 3 - 5 business days.

If you are not a UNSW student but would like to know how to gain entry to UNSW, please visit the Future Students website to submit your enquiry.

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Getting Started Phone Contacts

If you need support outside of Getting Started dates the following offices are available to help.

Enrolment Support

Call: +61 2 9385 1110 
In Person: UNSW Student Central, Lower Ground Floor, Chancellery Building, Kensington Campus

ID Card Assistance 

In Person: UNSW Library Help Zone, Level 2 (Ground Floor), UNSW Main Library, Kensington Campus

IT Assistance

Call: +61 2 9385 1333
In Person: UNSW IT Service Centre, Ground Floor, Library Annexe, Kensington Campus

Orientation Assistance 

Call: +61 2 9385 9365
In Person: UNSW Student Development, Lower Ground Floor, Morven Brown Building (entry via Commerce Courtyard). Kensington Campus