Contact Us

Have you been made an offer to UNSW and have questions about accepting/deferring your offer, enrolment, ID cards, IT set up or orientation?

If so, fill out the form below and our team will be in touch within 3 - 5 business days.

If you are not a UNSW student but would like to know how to gain entry to UNSW, please visit the Future Students website to submit your enquiry.


Getting Started Phone Contacts

If you need support outside of Getting Started dates (23 January to 3 March, 2017), the following offices are available to help.

Enrolment Support

Call: +61 2 9385 1110 
EXTENDED CALL CENTRE HOURS: Wednesday 18 January, 9am - 9pm, and Thursday 19 January, 9am - 8pm
 

In Person: UNSW Student Central, Lower Ground Floor, Chancellery Building, Kensington Campus

ID Card Assistance 

Email: id.cards@unsw.edu.au
In Person: UNSW Library Help Zone, Level 2 (Ground Floor), UNSW Main Library, Kensington Campus

IT Assistance

Call: +61 2 9385 1333
In Person: UNSW IT Service Centre, Ground Floor, Library Annexe, Kensington Campus

Orientation Assistance 

Call: +61 2 9385 9365
In Person: UNSW Student Development, Lower Ground Floor, Morven Brown Building (entry via Commerce Courtyard). Kensington Campus